An Ai agent that handles calls end to end
Octovox answers inbound calls, understands what callers need, and resolves them, without putting anyone on hold. Octovox works with any cloud-based phone system you already have, or we can implement one for you.
Inbound call handling
The AI answers immediately, greets callers naturally, and keeps the conversation moving. No hold music, no queue, no missed calls.
Intent detection
Octovox identifies what the caller wants from the first few seconds and routes or responds accordingly, before your team has even had a chance to pick up.
Identity verification
Callers are verified against your CRM or a custom data source before sensitive information is shared or actions are taken.
Knowledge base retrieval
The AI pulls answers from your connected knowledge base in real time. Product FAQs, policy documents, pricing, and more. Just add documents or website URLs.
Appointment Scheduling
Manage appointments effortlessly. Connect Google or Microsoft calendars to book, reschedule and cancel while checking availability across multiple calendars.
CRM Update
Keep your CRM up to date automatically. Create new leads, update customer records, progress opportunities, and update job or payment status.
Outbound campaigns at scale
Run AI-powered outbound campaigns from appointment reminders to sales prospecting, and track every outcome automatically.
Appointment Reminders
Reduce no-shows with automated appointment reminders and confirmations.
Follow-up Meetings
Automatically arrange follow-up meetings and next steps after every interaction. Perfect for networking events, customer meetings and sales conversations.
Debt Collection
Automate payment reminders and overdue account follow-ups. Inform customers of outstanding balances, request payment ETAs, and discuss payment plan options.