VOIP - Introducing Xelion

VOIP - Introducing Xelion

VOIP - Introducing Xelion

Introducing Xelion VOIP

The Xelion VOIP Phone System is a powerful, cloud-based communications platform designed to keep businesses connected seamlessly. With its intuitive interface and comprehensive feature set, Xelion provides a unified solution for voice, messaging, and collaboration, enhancing productivity and improving customer interactions.

Built for flexibility, the Xelion system works across devices, enabling your team to communicate from anywhere—whether in the office, at home, or on the go. It integrates seamlessly with popular business applications, ensuring a streamlined workflow and better data management.

Key features of Xelion include:

  • Unified Communications: Combine voice, messaging, email and contacts in one platform.
  • Multi-Device Compatibility: Access your phone system from desktops, smartphones, and tablets.
  • Advanced Call Management: Enjoy call routing, call recording, and voicemail-to-email functionality.
  • Scalability: Easily add new users and features as your business grows.
  • Secure & Reliable: Benefit from robust security protocols and 24/7 system monitoring.

Whether you're a small business or a large enterprise, the Xelion Phone System offers the tools you need to deliver exceptional service and maintain efficient communication.

No matter the size of your business, if you partner with Acronym IT we will provide a future-proof communication solution tailored to their needs.

Why Xelion is for you

  1. A straight-forward licensing model
    Xelion is billed on a per user basis. Everything is included in that license, avoiding costly version or feature upgrades.
  2. Integration
    Tight integration with existing systems, Microsoft 365 or Teams.
  3. Multi-Platform
    Full functionality on all user platforms, Windows, MacOS, iOS or Android.

Features

  • Customer Experience
    Being reachable may seem simple, but with Xelion you have everything at your fingertips to stay connected with your customer anytime, anywhere.
  • Contact Centre
    Xelion includes comprehensive customer contact centre features. Now even smaller business have access to these capabilities. This supports voice calls, instant messaging, and email with a single platform allowing you to manage all customer interactions effectively. With features like call queuing, live monitoring, call recording, and real-time analytics, you can maintain full visibility and control over service performance.
  • Omnichannel
    Xelion’s integrated approach allows users to choose their communication channel: phone, text ,webchat, WhatsApp and video calling. Everything is managed centrally.
  • Reporting
    Xelion’s reporting provides you with continuous insights to your customer communication allowing you to scale your business needs on real-time and historical information.
  • Integration
    Through Xelion’s native marketplace or the available API’s you can now seamlessly connect telephony to all your other business operations.
  • Protected and Secure
    Xelion prioritises security and privacy. Security protocols prevent hackers from accessing you data and encryption ensures privacy. All data is stored with GDPR regulations.

Experience the Power of Xelion VoIP

The Xelion VoIP system offers a feature-rich, flexible, and cost-effective communication solution tailored to modern business needs. With advanced functionality, seamless integration, and user-friendly design, it empowers your team to stay connected—whether in the office, at home, or on the go.

Contact Acronym IT to upgrade your systesm to Xelion and transform the way your business communicates.